FAQ
Frequently Asked Questions (FAQ)
1. What is Brand Nu Apparel?
Brand Nu Apparel is a clothing line designed for creators, offering a unique blend of athletic wear and streetwear for both men and women. Our mission is to inspire creativity and self-expression through high-quality, stylish apparel.
2. How do I place an order?
To place an order, simply browse our online store, select the items you wish to purchase, and add them to your cart. When you’re ready, proceed to checkout, enter your shipping and payment information, and confirm your order.
3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other payment options as indicated during checkout.
4. How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment’s status through the carrier’s website.
5. What is your return policy?
We offer a 7-day free return policy for items that are in their original condition. Additionally, we provide a 30-day no-questions-asked return policy with paid shipping. For detailed information on how to return or exchange items, please refer to our Return Policy page.
6. How do I contact customer support?
If you have any questions or need assistance, please contact us at Support@BrandNuApparel.com. Our customer support team is here to help with any inquiries or issues you may have.
7. Do you ship internationally?
Currently, we do not offer International Shipping. Coming soon!
8. How can I sign up for your newsletter?
To stay updated on the latest drops, promotions, and news, you can sign up for our newsletter by entering your email address in the subscription box located on our website or during checkout.
9. Do you offer gift cards?
Yes, we offer gift cards that can be purchased through our online store. Gift cards are a great way to share the Brand Nu experience with friends and family.
10. Can I apply a discount code to my order?
Yes, you can apply a discount code at checkout. Simply enter the code in the designated field before finalizing your purchase. Please note that only one discount code can be used per order.
11. What should I do if I received a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team at Support@BrandNuApparel.com within 7 days of receiving your order. We will assist you with returning the item and providing a replacement or refund as needed.
12. How can I become a Brand Nu affiliate?
To join our affiliate program, visit our Affiliate Program page for more information on how to sign up and start earning commissions. Share your unique affiliate code to offer discounts and earn rewards!
1. What is Brand Nu Apparel?
Brand Nu Apparel is a clothing line designed for creators, offering a unique blend of athletic wear and streetwear for both men and women. Our mission is to inspire creativity and self-expression through high-quality, stylish apparel.
2. How do I place an order?
To place an order, simply browse our online store, select the items you wish to purchase, and add them to your cart. When you’re ready, proceed to checkout, enter your shipping and payment information, and confirm your order.
3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other payment options as indicated during checkout.
4. How can I track my order?
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment’s status through the carrier’s website.
5. What is your return policy?
We offer a 7-day free return policy for items that are in their original condition. Additionally, we provide a 30-day no-questions-asked return policy with paid shipping. For detailed information on how to return or exchange items, please refer to our Return Policy page.
6. How do I contact customer support?
If you have any questions or need assistance, please contact us at Support@BrandNuApparel.com. Our customer support team is here to help with any inquiries or issues you may have.
7. Do you ship internationally?
Currently, we do not offer International Shipping. Coming soon!
8. How can I sign up for your newsletter?
To stay updated on the latest drops, promotions, and news, you can sign up for our newsletter by entering your email address in the subscription box located on our website or during checkout.
9. Do you offer gift cards?
Yes, we offer gift cards that can be purchased through our online store. Gift cards are a great way to share the Brand Nu experience with friends and family.
10. Can I apply a discount code to my order?
Yes, you can apply a discount code at checkout. Simply enter the code in the designated field before finalizing your purchase. Please note that only one discount code can be used per order.
11. What should I do if I received a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team at Support@BrandNuApparel.com within 7 days of receiving your order. We will assist you with returning the item and providing a replacement or refund as needed.
12. How can I become a Brand Nu affiliate?
To join our affiliate program, visit our Affiliate Program page for more information on how to sign up and start earning commissions. Share your unique affiliate code to offer discounts and earn rewards!